The Introduction 

A few essential things must be considered before booking a phone repair online. Simple steps, including identifying the phone’s exact model to ensure data is safely backed up and avoid any delays, extra costs, and possible data theft. Most users unknowingly book repairs with incorrect model details or forget to check warranty status. In this blog, the top five factors are highlighted to verify before confirming a phone repair online. Choose a trusted repair partner who values your time and your phone. 

1. Understanding Phone Model & Variant

It is crucial to identify the device’s model and variant before booking a phone repair online. Every smartphone model, even within the same brand, has multiple variants. These variants differ in size, display type, battery, and internal components. For instance, the Samsung Galaxy S21, S21+, and S21 Ultra share a similar appearance; however, they require different spare parts. The possible issues that can arise if you mention the wrong model information about your device:   

• Delays in booked services because of incorrect part sourcing
• Additional expenses if a different repair is required than quoted
• Incompatibility with different parts, such as screens or batteries

When you provide all the necessary details, the technician arrives well-prepared with the appropriate tools, parts, and pricing, which saves both time and hassle.    

Steps to Find Your Model Name & Number

 

Follow these instructions to confirm your phone’s model:

 

• Settings > About Phone

Go directly to the phone’s settings and look under “About Phone” or “Device Info” for the model name and number. (For instance, iPhone 13 Pro, SM-G991B, OnePlus Nord CE 2)

 

• Original Packaging or Invoice

The phone box or bill has the printed model number and variant (RAM, storage, colour) on the label.

 

• IMEI-based Lookup

Use the IMEI number to search for model details on brand websites. Dial *#06# to get your IMEI instantly. 

 

 2. Check Your Warranty Status

Repair shops have customised offers for phones under the manufacturer’s warranty. You might avail a free or discounted repair that you were not even aware of. Most brands come with a one-year guarantee from the manufacturer covering defects and non-accidental issues such as screen flickering, charging ports, battery issues, etc.

Steps to Check Your Warranty Status

You can check your warranty status online by using your phone’s IMEI number. Follow the steps below:

1. Find your IMEI

Dial *#06# or go to Settings > About Phone to locate the IMEI number.

2. Check the official website's brand checker

• Apple: https://checkcoverage.apple.com
• Samsung:  https://www.samsung.com/in/support/your-service/main 
• OnePlus: https://www.oneplus.in/support
• Xiaomi, Oppo, Vivo, etc.: Most brands have warranty lookup tools on their official sites.

 

3. Confirm your invoice/purchase date:

The purchase date mentioned on the bill can help you estimate the remaining warranty if the official tool is unavailable. 

 3. Back Up Your Data

Backing up your data is essential before sending your phone for repair. Most people overlook this step, which can lead to a threat to personal information. While repairing, it is possible that the phone may be opened, reset, or power-cycled multiple times. In certain cases, technicians are required to factory reset the device, replace the motherboard or storage, and run diagnostic tools which affect app settings or system files. There is a possibility of losing personal photos, contacts, notes, saved passwords, etc. 

An accidental data loss can also happen; thus, ensure to back up your phone to restore everything easily. 

Steps to Back up Your Phone

The following backup methods are mentioned depending on your device and storage preferences:

Backup for Android Users

Google Account Backup- 

Go to setting> System > Backup > Google One backup> Google Photos > Manual Backup to Laptop

Backup for iPhone Users
 

iCloud Backup-

Go to settings > iCloud > iCloud Backup > Back up Now.

Connect your iPhone to a computer and back up locally for a full system image

Enable iCloud Photos for media syncing across devices

Absolutely! Here's the detailed elaboration for:

 

4. Diagnose the Issue Yourself First

You should assess your phone yourself to troubleshoot the issue. You would be surprised how sometimes a serious hardware issue is actually a minor software glitch or fixable at home, saving time and money. For example, charging issues could be caused by a dirty port, not a faulty battery. Once you do a basic self-check, it helps you to avoid unnecessary repair bookings.

Steps for a Diagnostic Checklist

Restart your phone > Update your software > Clean the charging port > Try safe mode (Android) > Check network settings > Test camera, speakers and sensors > Monitor battery health  

5. Be Wise by Choosing Trusted Online Repair Partner

You should be careful while selecting repair services online, as you have to trust them with your phone and data. Always choose professionals with a strong customer base and good reviews. Ensure the reviews and ratings are verified. Features like repair warranty, doorstep pickup & delivery, data security and responsive customer support help you confirm a smooth, secure experience instead of a stressful, costly mistake.

The conclusion

To conclude, booking a phone repair online is convenient; however, only if you take a few smart precautions first. Verifying warranty status can help you save money to avoid delays or additional costs. A quick self-diagnosis may also be beneficial, as it can resolve the issue without any professional assistance. Ensure to do data backup to avoid any loss of personal images, contacts or documents. Most importantly, choose a trusted repair partner such as SellNService that has a transparent process and makes a commitment to privacy and quality. These five steps just take a few minutes but can make a major difference in the overall experience. So, next time, before you click “Book Now”, take a pause and prepare. This can ensure your phone repairing experience is stress-free and secure.